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The role is covered in the following locations: Oxford, Reading, London

Role Overview

Digital Field Engineer Opportunity
We have a new, exciting opportunity for a position working as a digital field service engineer. Thriving in the field of medical imaging, our client are currently working on a number of contracts based in the South East and are keen to add an experienced engineer to their team from the region.
Please get in contact if you feel this role is of interest! All applications from any engineering backgrounds will be responded to promptly.

Key Duties and Responsibilities

Reports to the service manager, financial controller, and technical directors with links to sales and senior product specialists.
ullet Provides service support and customer guidance on all of the clients X ray portfolio install base, including but not limited to DR systems, Mobile X ray systems, Fluoroscopy systems, Contrast injectors, Insufflators, operating tables.
ullet Building strong customer relationships.
ullet Providing concise and detailed technical reports on completion of allocated service tasks.
ullet Providing good problem management and resolution skills, to be able to take ownership of escalating tasks.
ullet Good customer facing and customer relationship building skills.
ullet Working with the service and sales team to ensure up to date knowledge on products is achieved.
ullet Accurately maintains car inventory and ensures returns of parts to local warehouse whilst maintaining good short-term inventory to achieve high first-time fix rates.
ullet Ensure service visits are conducted within cost control criteria.
ullet Should be an effective communicator with the customer at all parts of the service delivery journey.
ullet Identifying sales opportunities and works with technical sales director to realise these projects.

Person Specification

Exposure to work in medical imaging fields.
ullet Knowledge of digital X ray equipment CR, DR, knowledge of Fluoroscopy systems and contrast injectors would be an advantage.
ullet Strong understanding of MS Windows operating systems.


What the role offers you:

Tight-knit working culture.
ullet Full OEM training provided.
ullet Door to door pay.
ullet Choice of company car or van with private miles included.
ullet Opportunity to work in a thriving, expanding company.
ullet Regional-based work with limited overnight stays.
ullet Private Healthcare
ullet Pension scheme.

27 Jun 2022

Adam Tiberius

Engineering Recruiter 01494818043

Daniel Holmes

Specialist Recruiter 01494818002

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installation    maintenance    repairs    healthcare    medical devices    nhs    healthcare    biomedical    engineering    imaging    mri    magnetic resonance imaging    x-ray    pet    ct    ultrasound    radiology    radiologist    sonography    radiograph    tomography