Role Overview

This would suit both an experienced field service engineer or someone in the lab who is seeking to progress into a field service role. A leading scientific company is seeking a service engineer to cover a London and South East territory working across their range of analytical systems.

Field Service Engineer - LCMS

Key Duties and Responsibilities

Scope of role:
Install, validate, maintain and repair analytical laboratory instrumentation across London & the South East.
This would initially be on LCMS systems as well as further training on their broader range of analytical systems in the longer term.
Ensure that all equipment preventative maintenance work in the defined region is scheduled and performed in a timely and efficient fashion and in keeping with customer expectations.
Manage the FSE car stock to correct levels for first time fix
Promote service contracts and instrument products in the region.
Support the area sales representative to generate leads for new business.
Answer customer queries, received by whatever means, in a timely and accurate manner.

Person Specification

The person:
Ideally you will have plenty of troubleshooting experience on LCMS or similar
Degree/HND/HNC or equivalent is preferred.
Based with good access to a major city or town in the region and happy to travel throughout the region

Package

Package:
Competitive salary & excellent bonus (£6.5k potential)
Company Car, Laptop, Mobile, Pension, Private Health